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Privacy Policy

At 321 Ventures LLC dba 321 Coffee (“we,” “us,” or “our”), we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and services. By accessing or using our website, you acknowledge that you have read, understood, and agreed to be bound by this Privacy Policy.

1. Information We Collect

1.1 Personal Information:
We may collect personal information that can identify you as an individual when you voluntarily provide it to us during the registration, purchase, or account creation process. This may include your name, email address, phone number, billing and shipping addresses, and payment information.

1.2 Non-Personal Information:
We may also collect non-personal information about your interactions with our website and services. This information may include your IP address, browser type, operating system, referring URLs, and browsing patterns.

2. Use of Information

2.1 Personal Information:
We use your personal information to provide you with a personalized and seamless shopping experience. This includes processing your orders, communicating with you regarding your purchases, and providing customer support. We may also use your information to send you promotional offers, newsletters, and other marketing communications if you have opted in to receive them.

2.2 Non-Personal Information:
Non-personal information is primarily used to analyze and improve the performance, functionality, and content of our website. We may also use this information for statistical purposes, including tracking website usage patterns and conducting market research.

3. Information Sharing

3.1 Service Providers:
We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, delivering products, or providing other services on our behalf. These service providers are bound by strict confidentiality agreements and are prohibited from using your information for any other purpose.

3.2 Legal Requirements:
We may disclose your personal information if required by law, regulation, legal process, or governmental request. We may also disclose your information to protect our rights, property, or safety or the rights, property, or safety of others.

4. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience, personalize content, analyze website traffic, and serve targeted advertisements. You can choose to disable cookies through your browser settings, but this may limit certain features and functionalities of our website.

5. Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to remove the information.

7. Your Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also have the right to object to or restrict certain processing activities. To exercise these rights or to make any inquiries or complaints regarding your personal information, please contact us using the information provided below.

8. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates or changes.

9. Contact Us

If you have any questions, concerns, or suggestions regarding this Privacy Policy or our privacy practices, please contact us at info@321coffee.com